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Security Update re PayID

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An important message about a cyber attack at another financial institution.

You may have heard in the media that there has been a cyber attack at another financial institution which has resulted in the disclosure of PayID details of other banks’ customers.

We wish to advise Members that no First Option accounts were compromised in this cyber attack.

Fortunately if you have an affected account elsewhere, the attackers will not be able to access your bank accounts since no passwords or credentials are available from the PayID database.

Please be aware that SMS phishing attempts using hacked data could occur – for example, you may receive a personalised message from the attackers which looks like a legitimate message from us or another bank, in an attempt to acquire your banking credentials and password.

You should be cautious of any unusual SMS activity and never click on a link in a random message.

Please call us on 1300 855 675 if you receive a suspicious SMS message.

If you have any further queries, please don’t hesitate to contact our friendly Member Services Team.

Learn more about PayID