Home / Latest News from First Option / 2017 / Do you have a 5 star product?

Do you have a 5 star product?

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We know that Members choose First Option for many reasons. While personal service makes our members “money happy” they also expect a range of competitive products.

While First Option strives to offer products that deliver value to members, we want to be sure that they stack up against its competitors. That’s why First Option subscribes to Canstar.

(Kevin Smart from Canstar presents CEO Dean Jepsen with First Option’s latest award.)

Over the last 12 months, the following First Option products have achieved a Canstar 5 star rating.



Access Saver

Travel Debit Cards

Business Cash Hub

Business Cash Manager Account, Business Electronic Transactor,
Business High Transactor and Business Low Transactor

Kids Bonus Saver

Junior Accounts

Low Rate Visa Credit Card

Travel Credit Card – Occasional Traveller

New Car Loan - Fixed

Car Loans

Retirement Access Saver

Senior Transactors

Secured Personal Loan

Personal Loans

Smart Start Access Saver

Youth Transactor

Super Cash Hub

High Transactor and Low Transactor


How do the star ratings work?

Canstar’s star ratings involve a sophisticated rating methodology which compares First Option’s products to others across Australia. Canstar’s star-rated products represent a shortlist of financial products to help consumers choose from hundreds, sometimes thousands, of products in the marketplace.

To be eligible for star rating, the product must have been on offer for at least 6 months. This stops dodgy operators from winning awards for products that are only available for a short time.

While each product category is judged slightly differently, Canstar always takes into account both the rate and the features – such as product functionality, flexibility, additional fees and charges and the application process.

It’s hard to compare financial products in Australia, so most people tend to look for the lowest (or highest) rate and glance over the finer details. But we all know that the cheapest product is not always the best, so it pays to do your research before making a decision.

If you’re not sure which product suits your needs, please contact us today.